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Covid-19 Update

Covid Update January, 2022

In line with the NSW Government guidelines for Greater Sydney our Alexandria Showroom will be re-opened fully to all customers. 

Our warehouses and staff are maintaining social distancing practices, frequent cleaning and sanitising to maintain a COVID-19 safe environment. In line with Government advice our Sydney Showroom will enforce mandatory check-in's before entering the premises. As well as mandatory masks indoors. We also ask that if you are feeling unwell that you opt for delivery or postpone visiting the showroom until you are feeling well. 

To our valued community,

During these unprecedented times, we hope everyone is staying healthy and safe. At Hypop, we’re implementing preventative measures in line with the Australian Government and public health expert’s directives to ensure the safety of the greater community, including our staff and customers. We have implemented the following precautionary measures at the Hypop offices, showroom and warehouses:

In-Store Precautions

- Alexandria, Sydney Showroom will re-open to all customers
- Covid Safe Check-in will be required to enter our Sydney Showroom 
- Collections and Pick-Ups are still available 
- All staff and customers must follow social distancing measures 

- Increasing the frequency of disinfectant cleaning of our Sydney showroom and warehouse
- Training staff about best hygiene practices including, washing hands before and after each interaction
- Masks must be worn at all times indoors (Including all staff members and customers) 

Online Delivery

We highly recommend opting for delivery during these times. Check out the free shipping category on Hypop hereFor a car park pick-up, select ‘Click and Collect’ when you order online and call us again on 1300 449 767 when you arrive. We’ll meet you at the car park with your order.

Shipping Delays

At this time, you may experience some minor shipping delays on your order. Please make sure to check your tracking number with our shipping partners for estimated delivery time frames. Our partners Auspost, Startrack, DHL, Fastway, and Toll also provide contactless deliveries. Information in regards to this can be found directly via their websites.

Stay safe and #dontstopcreating 

Kind Regards, 

The Hypop Team

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