The team at Hypop were incredibly helpful. They took the time to show me how to properly use my gimbal, explained everything in a way that was easy to understand, and made sure I felt confident using it before I left.

It’s so refreshing to come across people who genuinely want to help rather than just sell you something. Their knowledge, patience, and customer service were outstanding. I highly recommend Hypop if you’re after expert advice and great support.

Quick delivery , great quality. All good

Super fast shipping, was my first seamless backdrop and I love it, also reached out with a couple of questions before hand and customer service was fantastic, will purchase from the company again.

Website easy to navigate and delivery is prompt

Item was packed really well and with care. Great communication when I ordered the incorrect product by mistake and they made the whole process really smooth!

Excellent Paper Backdrops. Excellent service.

Clare and her team were extremely helpful and genuinely caring in guiding me through the process of updating my photography setup. They took the time to understand what I needed, gave many practical advices, and helped me choose the new right equipment to improve my product photos. Really amazing service, knowledgeable staff, and a very positive experience overall. Highly recommended.

I had such a great experience with Hypop. I visited the showroom twice and Rob helped me both times. He’s incredibly knowledgeable and genuinely happy to help, which made the whole experience so easy.

The first time I came in, I arrived about 10 minutes before closing, Rob took his time answering all my questions and never once made me feel like I was inconveniencing him.

When I came back for my second visit, he made sure everything I was buying was compatible with the gear I already had at home, which gave me so much confidence that I was purchasing the right equipment.

I also called their head office beforehand to check stock availability, and the gentleman I spoke to over the phone was just as helpful and friendly.

Overall, fantastic customer service from start to finish. It’s so refreshing to deal with people who genuinely care about helping their customers. I’ll definitely be back!

I’ve been purchasing my business collection through Hypop for several years now and have always had a great outcome. I was having trouble with a new purchase and reached out to the Hypop Team, Clare answered my questions and helped me along the way, even providing some great advice. Really appreciated her assistance and patience. The customer service and quality is why I choose to continue purchasing through Hypop.

I highly rate Hypop for their honesty. They are up front about what they have in stock and ready for delivery. My order arrived within a few days and in perfect condition. Other companies should take note of their service.

Since my first enquiry, Keemo from Hypop Support has been attentive, understanding, and supportive. His knowledge, recommendations, and time have helped me organise the right gear for Uni and my business. Huge thank you to Hypop and Keemo!

very competitive prices for authentic products, great value and nice customer service as well, highly recommend! The shipping was fast which is always very appreciated.

Bought these as an "unprofessional" photographer , so easy to set up and dismantle. Quick delivery , good value for money and worked really well

This light has some serious strength to it, doesn’t feel flimsy and lasts quite a while. I also found plugging into a portable charger while shooting meant I didn’t have to worry about potential outages.

Dealing with Hypop was easy! Their website is pretty easy to navigate and the service was fast. The item description matched what was in the box and the handy video let me see the product being set up before committing. My order arrived within a couple of days. Very happy.

Easy to order. Goods ready same day. Easy to pick up. Cheers.

Work your work and the speedy turn around..
thanks

Awesome Stand - Super Sturdy and works perfectly on my floating floor

Exactly what I needed, the light was lovely and soft.

Good customer service and prompt with emails. Thank you

Great, simple, easy to use, good results

Excellent service, thank you.

Great product

This has made my kit so versatile! I can shoot outdoors and also for long periods in studio without needing to recharge.

I have been purchasing various accessories from hypo for some time now and have always always found them to be a easy to communicate with, reliable and cost affective. The products fit the description and delivery to my Queensland address is always prompt and easy to track. I regularly recommend them.

Quick and easy order to door service

I wish everything on the internet worked this well. Congratulations. I received the ring light in 3 days! That's so impressive considering.

I purchased 2 of these as light source in macro and still life photography. Adjustable brightness, rechargeable, can be mounted on tripod. Good value.

Works well

Service was prompt and my flash arrived exactly as ordered and on time.

Great customer service. Quick replacement on parts after I emailed them with an issue. Will purchase again!

works as stated, good value