Clare was super helpful via email and was prompt always in assisting with an order for my business.

Have and will continue to shop here.

Claire and the team offer OUTSTANDING service, an amazing range of products and excellent pricing. They are generous with their time, really getting to know the needs / specific solutions needed of their customers and seem to actually enjoy finding bespoke solutions. They are an absolute stand out when it comes to equipment suppliers in Sydney (and my org has dealt with most!) My go to before anywhere else. I only go elsewhere if they don't have what I need (and that is pretty much never). Thanks Claire and Ben and team! We appreciate what you do and the way you do it xxx

Very helpful staff. Good customer service by Alphonso and Clare

My backdrop was even more beautiful in real life, and the team was super helpful when we urgently needed our order. Thank you so much, Hypop. We'll definitely be shopping with you guys again!

Staff know their stuff, even if its not the only place I go to I know two things, they have what I want and I'll get good guidance on anything i'm after or curious about or don't know and thats all I need.

Steven at Hypop was a great source of Info and advice provider regarding the Godox Portable Flash products i was sourcing. I got the exact kit i wanted, AD200Pro II and it all works flawlessly.The price was the best given and the interstate delivery was within 24hours !. Well done Hypop and Steven great service and product.

Posting on behalf of Nine Lives Bazaar. Thanks for the fantastic, friendly customer service, fast courier shipping and quality photography backdrop paper. We will continue shopping with you!

Good range af lighting products. Quick shipping. Highly recommended.

Fantastic turn around on my order. I had it within days.

Excellent customer service and care. Our order to a remote location got location got lost in the post and Hypop were communicative, understanding and kindly sent a replacement item. As a not for profit art centre we could not be more grateful! Thanks Clare and the Hypop team. Highly recommend.

Keemo from Hypop gave me exceptional service, assisting me with estimated delivery times as I live outside of a metropolitan area and needed the photography gear to arrive at short notice. He was kind, professional and made me feel at ease with the whole purchase. Thanks Keemo!

Quick service

Outstanding service! Clare was so incredibly helpful, knowledgeable & friendly. I purchased my first professional backdrop & stands so was a bit nervous due to my lack of knowledge in this area… she knew exactly what I needed for the work I’m about to commence & I even learned some new things too. I will absolutely be coming back :)

This well-stocked shop with super friendly staff saved my life with an emergency XLR cable I needed for my travels at the very last minute, hugely appreciated!

Popped on here because I must say Hypop offers great customer service compared to other equipment suppliers my company deals with. Particular shout out to Steven and Keemo for their prompt replies and warmth in correspondence. I am a happy customer and will be using them as often as possible!

Keemo deserves the gold medal for best customer service provider at Hypop. They were so patient in assisting me with ordering multiple items, helping with price‑matching, and giving great insight into the products. They replied promptly with effective communication and genuinely useful information.

Your staff and service are amazing. This is my third time ordering from you, and definitely many more times to come!

The team at Hypop were incredibly helpful. They took the time to show me how to properly use my gimbal, explained everything in a way that was easy to understand, and made sure I felt confident using it before I left.

It’s so refreshing to come across people who genuinely want to help rather than just sell you something. Their knowledge, patience, and customer service were outstanding. I highly recommend Hypop if you’re after expert advice and great support.

Quick delivery , great quality. All good

Super fast shipping, was my first seamless backdrop and I love it, also reached out with a couple of questions before hand and customer service was fantastic, will purchase from the company again.

Website easy to navigate and delivery is prompt

Item was packed really well and with care. Great communication when I ordered the incorrect product by mistake and they made the whole process really smooth!

Excellent Paper Backdrops. Excellent service.

Clare and her team were extremely helpful and genuinely caring in guiding me through the process of updating my photography setup. They took the time to understand what I needed, gave many practical advices, and helped me choose the new right equipment to improve my product photos. Really amazing service, knowledgeable staff, and a very positive experience overall. Highly recommended.

I had such a great experience with Hypop. I visited the showroom twice and Rob helped me both times. He’s incredibly knowledgeable and genuinely happy to help, which made the whole experience so easy.

The first time I came in, I arrived about 10 minutes before closing, Rob took his time answering all my questions and never once made me feel like I was inconveniencing him.

When I came back for my second visit, he made sure everything I was buying was compatible with the gear I already had at home, which gave me so much confidence that I was purchasing the right equipment.

I also called their head office beforehand to check stock availability, and the gentleman I spoke to over the phone was just as helpful and friendly.

Overall, fantastic customer service from start to finish. It’s so refreshing to deal with people who genuinely care about helping their customers. I’ll definitely be back!

I’ve been purchasing my business collection through Hypop for several years now and have always had a great outcome. I was having trouble with a new purchase and reached out to the Hypop Team, Clare answered my questions and helped me along the way, even providing some great advice. Really appreciated her assistance and patience. The customer service and quality is why I choose to continue purchasing through Hypop.

I highly rate Hypop for their honesty. They are up front about what they have in stock and ready for delivery. My order arrived within a few days and in perfect condition. Other companies should take note of their service.

Since my first enquiry, Keemo from Hypop Support has been attentive, understanding, and supportive. His knowledge, recommendations, and time have helped me organise the right gear for Uni and my business. Huge thank you to Hypop and Keemo!